Mark late sign ins

You can highlight when a particular sign in type has arrived late. To do this click on “Configue iPad” and then “Settings”

How to lock down the iPad

To prevent visitors exiting the VisitUs Reception app you can enable Guided Access in the iPad settings. Simply follow the instructions that can be found here

How to delete a host

To delete a host from the system click on Hosts / Staff on the left hand side of the dashboard. Next search for the host you would like to remove like below Click on the hosts name to open up … Read More

View details of a previous evacuation

Click on “Evacuation Options” then “Evacuation History” Next click on the evacuation in the list that you would like to retrieve the details from A window will pop up displaying the details of the evacuation. This includes the time it … Read More

Add / Remove hosts from the evacuation checklist

To add hosts to your evacuation checklists click on Evacuation Settings in the navigation bar down the left hand side of the dashboard. Next click on Settings Under the header “Include hosts in evacuations” you can toggle the option on … Read More

Missing / No hosts showing on the iPad

If you have uploaded some hosts and can see them in the Hosts / Staff section of the dashboard, but they are not showing on the iPad then there’s a couple of things to check. Make sure the you have … Read More

Enable SMS Sign out reminders

To setup the system to send SMS sign out reminders, first click on the “Configure iPad” section of the dashboard. Next click on “Settings” and finally “Overall settings”. You will be presented with a list of different settings to change … Read More

How do I reset my password?

Click on “Account” at the bottom of the left side of the dashboard. Under the header Update account details you have the option to update your email address and password.

When does my subscription run out?

Click on “Account” at the bottom of the left side of the dashboard. Under the header Account status you can see the date of your subscription expiry.

Sign in / out using a QR code

Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the QR code button”. Click “Update changes” to save your new settings. This will update your iPad enabling … Read More