How to lock down the iPad

To prevent visitors exiting the VisitUs Reception app you can enable Guided Access in the iPad settings. Simply follow the instructions that can be found here

Missing / No hosts showing on the iPad

If you have uploaded some hosts and can see them in the Hosts / Staff section of the dashboard, but they are not showing on the iPad then there’s a couple of things to check. Make sure the you have … Read More

Sign in / out using a QR code

Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the QR code button”. Click “Update changes” to save your new settings. This will update your iPad enabling … Read More

Sign in and out with a mobile number

Click on “Configure iPad” then “Settings”. Next click on the Sign in / Sign out options header and check the setting “Display the mobile button”. Click “Update changes” to save your new settings. This will update your iPad enabling return … Read More

How to remove the QR code on the main menu

Click on “Configure iPad” then “Settings”. To remove the QR code, click on the Main Menu header then uncheck the setting “Display the QR code for sign in from the mobile app”. Click “Update changes” to save your new settings. … Read More

Upload a background and logo

Click on “Configure iPad” then “Images”. To upload a logo or background click on the header (Background or Logo) then Choose File and locate the image on your computer to upload. Click “Upload”and once complete the iPad will automatically update.

Link your iPad to your account

To link your iPad to your account and start customising your sign in process you must first download the app from the Apple AppStore. Once you have downloaded the app onto your iPad and opened it, click on the settings … Read More