Mobile

What does the VisitUs mobile app do?

Our mobile app gives hosts/staff more control to manage their visitors more effectively. To use the mobile app you first need to add yourself as a host by visiting the “Host/Staff” section of the dashboard. Once you have been added as a host, you will now be able to login to the mobile app

Not receiving SMS

If you are not receiving SMS from the system there are a couple of things to check Click on Configure System” in the navigation bar down the left of the dashboard, and then "SMS Settings". Under the header “Turn on SMS notifications” check that SMS notificationsare enabled. (Checkbox). Next is to check that your SMS balance has

Setup Security notifications

Click on “Configure System” in the navigation bar down the left of the dashboard and then “VIP / Security Alerts”. Enter the mobile numbers of the security team that you would like to receive notifications separated by a comma. Once you have filled in the security numbers make sure to click on “Update Changes”. To mark a

Enable Sign in / out using a QR code

Click on “Configure System” then “General Settings”. Next click on the Sign in / Sign out options header. Then check the setting “Display the QR code button” Click “Update changes” to save your new settings. This will update your iPad enabling visitors to sign in and out using a QR code. Read more about the VisitUs QR code check in system here.