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AU: (+61) 2 8318 0345 US: (+1) 844 796 2427 UK: (+44) 203 764 2894 [email protected]
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Not receiving SMS

If you are not receiving SMS from the system there are a couple of things to check

Click on “SMS Settings” in the navigation bar down the left of the dashboard.

Under the header “Current SMS Balance” check that SMS notifications
are enabled. (Checkbox).

Next is to check that your SMS balance has not reached zero.

Also check that the country code has been set correctly (US = 1, UK = 44, AU = 61)